Privacy Policy

ScarceHost's Privacy Policy

By using our services, you agree to:


1. Why is the Privacy Policy required?

The requirement of the Privacy Policy is to better serve clients who are considering their own privacy in our data storages, to ensure that ScarceHost complies with all data protection laws and to be transparent with our clients.


2. What information do we collect from customers and visitors?

If you are using our free services, we are collecting your email address, the username of the discord account and the last login IP. If you are visiting any of our websites, you accept the privacy policy of Arc, Google Analytics, Google Adsense and ScarceHost.

If you are using our paid services, we are collecting your first and last name, email address, IP address, payment provider details and your discord username. If you are visiting any of our websites, you accept the privacy policy of Arc, Google Analytics, Google Adsense and ScarceHost.

Usage Data is collected automatically when using the Service. We may also collect information that your browser sends whenever you visit our websites or when you access the service through a mobile device.


3. How do we use information collected from customers and visitors?

If you are a registered customer, we use the information collected to provide you services, prevent future fraud on behalf of future customers, to have a useful experience for our customers, and to offer the review of our services.

We may use your Personal Data to provide and maintain our service, including to monitor the usage of our service, to manage your account, to contact you, to manage your requests and for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, marketing and your experience.


4. Notification of database violation

In the event of a database breach, we will notify you within 14 days to ensure that customers can change the password of our service account to be safe and comply with data protection laws.


5. Notice of privacy policy change

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via our discord server and/or a prominent notice on our billing panel, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


6. What data is shared with third-party companies

When you visit any of our websites, you accept Arc, Google Analytics and Google Adsense policies, you agree to provide your country name, device information, browser information, and other information to Google.


7. Where is customer data stored?

All customer information and data is stored within Europe. Server files are stored on the node, which may be located outside of Europe at the customers decision on service purchase.


8. How long will the collected data be stored?

All data collected will be stored until the date of termination of the account and services or withdrawal of the client's request.


9. Rights of European citizens

European citizens have the right to:

Withdraw consent to the User Agreement, please contact us via a support ticket. Once the withdrawal is completed, you will no longer be able to use our services and we will no longer store your collected information.

Request the data collected. You may request your collected data to ensure that we are collecting the specific information that we have provided to you in our Privacy Policy. To request the collected data, please contact us via a support ticket, the request will be completed within 10 business days.


10. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.


If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.